PLEASE READ CAREFULLY!
1.1. All design services require an advance payment of a NON-REFUNDABLE deposit of fifty (50%) percent of the total project cost.
1.2. Projects that cost less than R600 must be paid in full in advance.
1.3. Copyright is retained by ALWAYSADDMAGIC on all design work and will be released after all costs have been settled.
1.4. An account shall be considered in default if it remains unpaid for 10 days from the date of invoice.
1.5. If a choice of design is presented, only one solution is deemed to be given by ALWAYSADDMAGIC as fulfilling the contract.
1.5.1. All other designs remain the property of ALWAYSADDMAGIC.
1.6. We provide Final Design files in the following formats ONLY: PDF, PNG, JPG, TIFF, WEB Files (i.e HTML,PHP etc).
1.7. We deliver Final Design files in the following Methods ONLY:
1.7.1. EMAIL as attachments (in Compressed formats or as individual files)
1.7.2. FTP - File Transfer Protocol (for large files and web files)
1.7.4. USB (Client to Provide)
1.8. An estimate/quotation/invoice validated by a 50% Deposit or full advance payment of the total amount constitutes acceptance of the estimate or quotation and agreement to comply fully with all these Terms and Conditions and forms a Contract for Business between the depositor and ALWAYSADDMAGIC (Pty) Ltd.
2.1. Cancellation of orders may be made by e-mail or WhatsApp ONLY.
2.2. The client will then be invoiced for all work completed over and above the non-refundable deposit that will have been made at the time of first ordering.
2.3. The balance of monies due must be paid within 7 days.
3. PRINTING & HOSTING NB:
3.1. We DO NOT offer in-house printing or Web Hosting, we only facilitate between clients and service providers (Facilitation Fee will apply).
3.2. As such, the following terms will apply:
3.2.1. Printing and or Hosting Costs will be quoted for separately and will be paid in full in advance by client before an order is placed with the respective service provider.
3.2.2. ALWAYSADDMAGIC (Pty) Ltd will not be held liable for any quality issues, damage, loss or any other unforeseen problems that may arise and may be directly or indirectly linked to the Printing and or Hosting Service provider.
4. PROJECT TIMELINE
4.1. ALL Projects will run for 20 working days or less.
4.2. If the project is delayed, for any reason, ALL outstanding Balance on the Invoice MUST be Paid in full on the 20th day (Even if the project is incomplete).